Partner & Head of Financial Services Sector, Alsbridge

Rick is an established industry leader with a successful track record in outsourcing consulting and building BPO businesses for major players.

Prior to founding Alsbridge, Rick has advised many global corporations through Business Process Outsourcing solutions. He has extensive BPO and ITO deal experience, and has played a key role on deals with the London Stock Exchange, Exel, Shell, Agilent, Jardine Matheson, Nestlé and others.

As a founding member of the BPO team in Accenture (then Andersen Consulting), Rick established and ran an independent outsourcing advisory firm, subsequently becoming the first partner in Ernst & Young's European BPO team.

Change Management Executive, Card Services, MBNA

Russell Wilkinson is a Change Management Executive and took over responsibility for the European Transformation Programme in August 2008

Prior to this, Russell was the CME for Card Technology and spent 12 months on an international assignment in the US to establish the Change Management capability in the Card Business.

An Accountant by profession Russell has spent most of the last 12 years of his career delivering major corporate change programmes for UK blue chip organisations. He joined MBNA in 2003 to deliver the Strategic Systems Extension Programme and implement the US Core systems into Europe.

Following this, Russell has held senior roles in the Major Initiatives arena and latterly as Service Delivery Executive.

Before joining the bank, Russell held a number of leadership positions with Aviva, HBOS and PricewaterhouseCoopers.

He has an MBA in Company Strategy, Programme Management and Change.

In his spare time Russell’s interests are Squash, Golf and Reading.

Managing Director, Group Offshoring, UBS

Sanjiv Somani joined UBS 3 years ago to work on Group wide strategic initiative on offshoring. He joined the management team, at the start-up stage, responsible for offshoring across UBS Group and setting up captive centres in India and Poland. He runs a global team responsible for business and solutions development, transition, marketing and communications . He has also worked on projects to develop a global operating model by evaluating/setting up centres in India, China, Europe and America. He is a member of the Management Committee responsible for setting strategy and exercising oversight of captive centres.

Prior to UBS, Sanjiv worked with McKinsey in London for 5 years as a consultant advising various Financial Services and IT services companies on business strategy and Operations/IT strategy. On Offshoring and outsourcing, he has been involved on all aspects - vendor selection, commercial model selection, location selection, transition and captive set-up. Before McKinsey, Sanjiv worked with Citibank in India where he was Head of Operations for a retail banking product and Head of Internet Banking for Emerging Local Corporates in India, Poland, Hungary and Czech Republic.

Sanjiv holds an MBA in Marketing and a bachelor's degree in Electronics Engineering.

Simon Pilkington

Senior Vice President – State Street Investment Manager Services

Simon is responsible for business development for State Street's investment operations product, which provides solutions for investment managers wishing to outsource their operations.

He has over twenty years of experience in Financial Services and joined State Street in 1991 with responsibility for managing investment manager relationships. He has held a variety of management positions including client relations and client technology.

Dr. Thomas Meyer

Deutsche Bank Research in Deutsche Bank AG, eResearch

Thomas Meyer is an economist with Deutsche Bank Research, the think tank of Deutsche Bank Group. He covers topics related to new digital technologies and how they are changing the economy, the banking sector and financial markets. Over the last few years, he published widely on the economics of outsourcing and offshoring and spoke at various industry and academic conferences.

Before joining Deutsche Bank Research, Thomas was a research fellow at the Jean Monnet Centre at Freie Universität Berlin and a consultant with Landesbank Berlin. Thomas holds a PhD from Freie Universität Berlin.

Hussain Baig

Panelist, Lloyds TSB

Lynn Clark

Head Of Middle Office, RCM, Allianz’s Investors

Mark Prinsley

Partner - Intellectual Property and IT Group -Mayer Brown International LLP

Nick Durr

Managing Director, Citi